📄️ Introduction
Manage end-to-end compliance processes for consumer privacy requests using the Privacy Request feature. In this feature you will be able to manage Data Subject Access Requests (DSAR), as well as Opt-In/Opt-Out requests with automation, and to maintain a robust audit trail of these compliance activities. The Privacy Request feature provides a streamlined way for businesses to manage consumer privacy rights and ensure compliance with privacy regulations like GDPR, CCPA, and Section 1033.
📄️ DSAR Requests
Navigate to the Privacy Requests page. You will see the DSAR Requests queue, displaying a list of incoming DSAR requests (see screenshot below). Your consumers will make a DSAR or Opt-In/Opt-Out preference request through a Consent Widget (see Consent Widget for more details). Once the request is made through the Consent Widget, it will be sent to the DSAR Request queue and will populate in the list.
📄️ User Report
The User Report provide a second way to respond to a Data Access requests. If you are using the manual authentication method to verify the identity of consumers making DSAR requests through a Consent Widget, you can use this feature to automatically configure and send a Data Access report to the consumer.
📄️ Auditing
Privacy Lock makes it easy to audit consumer request processes and changes to data mapping and inventory. The Auditing feature provides a robust audit record of all DSAR and Opt-Out request processes, and can connect those requests to specific data maps that have been added to the configuration of your Consent Widget.
📄️ FAQ
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