Skip to main content

FAQ


Q What is the Consent Widget?

A The Consent Widget is a tool within Privacy Lock that allows organizations to manage various consent-related processes, such as user authentication, data requests, and opt-in or opt-out preferences. It helps businesses ensure they have the appropriate user permissions to collect, process, or share personal data.


Q What functions does the Consent Widget provide?

AThe Consent Widget supports the following key functions:

  • Authentication: Verifies user identity before handling consent or data requests.
  • Data Requests: Allows users to request access to their personal data, request deletion, or exercise other rights under privacy regulations.
  • Opt In / Opt Out Requests: Manages users' preferences regarding their participation in data collection and marketing communications.
  • User Report: Enables the data controller to generate a comprehensive report detailing the user's consent and data-related activities.

Q Why is Consent Management important for compliance?

A Consent management is crucial for complying with data privacy laws like GDPR, which require explicit user consent for the collection and processing of personal data. The Consent Widget ensures that organizations can efficiently track and manage user consent, handle opt-in/opt-out preferences, and provide records of consent in case of regulatory audits or user disputes.


Q How does the User Report work?

A The User Report is a feature that allows data controllers to generate a detailed report of a user’s consent history, including data requests, opt-in or opt-out actions, and other interactions related to data privacy. This report can be shared with users or regulators as proof of compliance with privacy laws.


Q Can users revoke their consent through the widget?

A Yes, users can easily manage their consent preferences through the widget. They can opt-out of data collection or marketing communications, withdraw previously given consent, or submit requests to delete their personal data, all in accordance with applicable privacy regulations.


Q How does the widget handle data requests?

A Users can submit data requests through the widget, such as requesting access to their data, requesting data deletion, or exercising other rights granted by privacy regulations. The widget streamlines the process by ensuring that requests are authenticated and processed efficiently.


Q How does the Authentication feature ensure secure consent management?

A The Authentication feature verifies user identity before processing any consent or data requests. This ensures that sensitive actions, such as opting in or out of data collection or submitting data deletion requests, are handled securely and in compliance with privacy regulations.


Q How does the Opt In / Opt Out process work?

A Users can opt-in or opt-out of data collection or marketing communications based on their preferences. The widget allows businesses to manage these preferences and track consent status, ensuring that only those who have opted in are included in data processing activities.


Q Is the Consent Widget customizable?

A Yes, the Consent Widget can be customized to fit the specific needs of your organization, ensuring that it aligns with your business practices and branding while still complying with privacy regulations.


Q How does the Consent Management tool help with regulatory audits?

A By using the Consent Widget, businesses can easily generate reports that show proof of consent and track user interactions with their data. These reports provide essential documentation during regulatory audits, demonstrating compliance with GDPR, CCPA, or other data privacy laws.