FAQ
Frequently Asked Questions (FAQ)
Welcome to the FAQ page for Privacy Lock’s Integrations! Below, we’ve compiled answers to some of the most common questions about integrating your databases with Privacy Lock. If you have any additional questions, please don’t hesitate to reach out to our support team.
1. Does Privacy Lock store any of my data?
No, Privacy Lock does not store or ingest any of your data. Our platform securely connects to your database using the credentials you provide, maps your data systems, and uses that map for privacy and compliance workflows. Your data remains under your control at all times.
2. How does Privacy Lock ensure data security during integration?
Privacy Lock prioritizes data security. All connections to your databases are encrypted, and we use your database credentials to establish a secure, read-only connection. Privacy Lock only accesses metadata to create a map of your data structures, not the actual data content. This ensures that your sensitive information is protected while allowing you to meet compliance requirements.
3. Do I need to install any software on my database servers?
No, Privacy Lock operates without requiring any software installation on your database servers. You simply provide your database credentials within our platform, and our adapters securely connect to map your data structure.
4. How long does it take to set up an integration?
Setting up an integration with Privacy Lock is quick and straightforward. Most database connections can be established in just a few minutes, allowing you to begin mapping your data systems almost immediately.
5. Can Privacy Lock work with multiple databases at the same time?
Yes, Privacy Lock supports multi-database environments. You can connect multiple databases to Privacy Lock simultaneously, which allows you to map and manage all your data systems from a single platform.
6. What if my database is not on the list of supported integrations?
If your database is not currently supported, please reach out to our team. We are constantly expanding our list of supported databases and are open to working with you to explore possible integration options.
7. How does Privacy Lock help with DSARs and other compliance needs?
Privacy Lock’s data mapping capabilities allow you to locate and catalog personal data across various systems. This enables you to efficiently respond to DSARs and manage your data inventory, ensuring compliance with data privacy regulations like GDPR and CCPA.
8. Will integrating with Privacy Lock impact my database performance?
Privacy Lock is designed to minimize any impact on database performance. Our platform establishes a secure, read-only connection that only accesses metadata, not the actual data content. This approach ensures your database continues to operate smoothly during integration.
9. Who can access the integrations on Privacy Lock?
Only authorized users within your Privacy Lock account can access integration settings. You can manage user permissions to ensure that only approved team members have access to connect databases and view data mappings.
10. How often is the data map updated?
The frequency of updates to the data map depends on your Privacy Lock settings. You can choose to refresh the map manually or configure it for automatic updates based on your organization’s needs.
If you have further questions or need assistance with setting up your integrations, please contact our support team. We’re here to help you make the most of Privacy Lock’s data compliance solutions!